Contact
Tel: +1 724-797-2208
E-mail: info@roamsettle.com
Address: 2659 N Douglas Street, Philadelphia, PA 19132, United States
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)
Delivery Area
Orders are shipped from the United States.
We currently only support delivery within the United States.
At this time, we do not ship to Alaska, Hawaii, U.S. territories, or international destinations.
We also cannot ship to APO/FPO addresses.
Shipping Fees
For an order with a total amount between $0 and $89.99, a shipping fee of $10 will apply;
For an order with a total amount of $89.99 or more, shipping is free.
Taxes
All displayed prices include applicable taxes. No additional fees will be charged at checkout.
Processing Time
After the order is confirmed, we prepare and ship the parcel within 1 to 3 business days.
Transit Time
From the date the parcel is shipped, the average delivery time is estimated between 3 and 5 business days.
Shipping may be handled by common carriers such as UPS, FedEx, or USPS.
Delays may occur due to public holidays, adverse weather conditions, or disruptions in the logistics network.
Validity Period
You have 30 days after receiving your order to request a return or an exchange.
Return & Exchange Procedure
Contact us by email or phone to submit your request, and provide your order number, proof of payment, the reason for the return/exchange, and supporting photos or videos (if applicable).
Our customer service team will review your request promptly and inform you of the result using your contact details. If the request is approved, we will ask you to send the parcel to the following address: 2659 N Douglas Street, Philadelphia, PA 19132, United States.
Please ship the item to the address provided and wait for confirmation of receipt.